Sony Interactive Entertainment announced that the Japanese FFVII Rebirth discs with printing errors will be replaced. Players affected by the printing error will be able to receive the correct discs after filling a form and sending back the original discs with the printing mistakes.
The application deadline to fill the form for the exchange the FFVII Rebirth Japanese discs with the printing error is August 16, 2024. Afterwards, the acceptance period for the discs will be open from July 12, 2024 to September 30, 2024. Those applying for the disc replacement will have to wrap the disc in a paper bag or other simple wrapping and send it to the corresponding SIE PlayStation Customer Support Disc Replacement Head address that appears in the Japanese information website. After receiving the package, the correct discs will be sent after August 26, 2024.
As a reminder, FFVII Rebirth comes with a Play Disc and a Data Disc. The original Japanese printings of the game, alongside the discs in various East and South East Asian countries came with a printing error in which the contents of each disc didn’t correspond with the label assigned to them. After the replacement takes place, the disc labels will correctly match.
FFVII Rebirth is readily available for the PlayStation 5, and the exclusivity arrangement ended on May 29, 2024.
